Avaliação: 2
M Mathew: This hotel's breakfast was good and adequate with many choices. Coffee was very good. It was very busy in March. I stayed in two rooms. In the first room there were many bugs on the floor, on the table, and in the bathroom. The second room on the first floor didn't have any bugs. The bathroom towels have lost its white color. The small AC in the made so much noise all the time. Location is close to all public transportations and to the city center. There are restaurants and kiosks nearby. The hotel is safe. The areas around the hotel are busy.

Avaliação: 3
Sheyla Zito: Conveniently downtown, very close to the American Embassy. Cleaned room, good breakfast. Lots of room for improvement. Scarcity based conscious. Tasty meat on room service but missing part of the order. Couldn't open safe, had to call for service. Swimming pool handle is loose, cut my foot on the edge marble. Beautiful view from the roof top.

Avaliação: 2
Z W.: One star for the location, the second star is for the facility. The towels have dirty prints. The sheets and the pillows are very smelly. Horrible odor. The blanket looks like dirty.

Avaliação: 1
Gagen S: Best part of this hotel is it’s full with bugs, bed seats not cleaned, pillows are very dirty, you turn off the light little bugs start having party. Pillows stink, they don’t clean bed seats and pillows. Hotel just want your money and no service. Corrupt system, very unhealthy, very bad experience, I supposed to stay three days I left early. I went down to front desk and complain about the bugs, they were laughing to each other. Very disgusting unprofessional hotel. I don’t even know where they get the ratings from. Dirty and disgusting. I not even ask for refund because I know they will never refund. Looks like Brazilian hotels and travel department is sleeping, shame on the government.

Avaliação: 1
Kiim Paula: If I could rate this place zero stars I would! If you like good costumer service and good hotel quality, don’t come here!!! The people that work here are very rude and have very bad costumer service. Lobby as you walk-in is dirty and hot. As you get in to your room you can see that it’s old, dirty, stinky and musty! AC has a very loud sound which makes it impossible to sleep, bed covers and sheets are not changed or clean often! They sheets stink and are torn in multiple areas. It gave me very bad allergies I had to go to the pharmacy to get medication because the skin and eye allergy was just horrible on the beds! There’s nothing to consume in the mini fridge (even if you want to buy). Requesting things such as towels is a hassle for them took over 3 hours for them to bring us new towels since they took ours. If you don’t request for them to “clean the room” they will not do so! Pool is old and the bar doesn’t even work. Gym only has 2 treadmills and a bike lol breakfast is boring they service nothing different or even really good! Would not recommend this place to no one! We were just so disappointed and if you like good quality places to stay, look for a different hotel, for the people that have this place 4 stars they clearly don’t like good quality stays.