Boating in Arraial do Cabo

Avaliação: 1
Elza D: Whale watching WITHOUT watching! We were excited to book a whale-watching tour with Arraial Viagens.. The website showed epic whale sightings and dramatic ocean views. What we got was a boat ride to the nearby beaches…,with loud party music but without even an attempt to find a whale. Instead of heading out to sea, the boat anchored a few minutes from shore. When we asked the crew what happened to the whale tour, they casually mentioned we’d been put on the beach tour. Surprise! We texted the agency who told us, after we were already stranded on the wrong tour, that whale-watching “wasn’t possible today.” You’d think they might’ve mentioned that before taking our money. To add insult to whale-less injury, other misled passengers that booked the whale watching tour that day with the same company were offered a 50% refund. Us? A lot of excuses on that we might accidentally stumble upon a whale and just today the boat did no good to a place where they are sometimes spotted. We were offered an opportunity for another tour. This was rather ironic since we would have loved to be on another tour and could have actually been on a real whale watching tour if we would not have booked the tour with this company and planned our travels around it. To top it all off, when we returned to shore and tried to sort this out with the agency, we found the office conveniently closed. Not a single person to speak to. It’s almost like they didn’t want to face their unhappy customers. So in short we lost our money, a full day of our trip and missed the chance to go on a real whale tour — because we booked a tour with this company. Of course, wildlife isn’t guaranteed. But here’s a wild idea: at least try to look for whales if that’s what you're selling. Arraial Viagens did not. Avoid this company unless you enjoy being scammed and lied to with a scenic view.

Avaliação: 1
Anza oosdee: We booked a whale watching tour with this company but were dumped on a beach tour that did not for one second even try to find a whale. This robbed us of the opportunity to schedule a real whale watching tour and a whole day. No refund no apologies.

Avaliação: 5
Caio Brandao: The experience with "Arraial Viagens" was outstanding, better than i expected, boating and buggyng. I'm brazilian and currently live in italy-Milan, booked everything through the website and spoke with the great support team by whatsap. apart from the excellent service, they also provided a very close support to my mother who was touristing alone in Rio De Janeiro / Arraial do Cabo, picked her up in her hotel and took photos of her. i can only thank you for the great experience and memories you have provided to my Mother. thank you again ! Caio Brandao

Avaliação: 5
Anelise Rezende de MOraes: It is very important to book your boat trip in advance. As soon as you get in Arraial, you are overwhelmed with people offering you boat trips / parking space. Arraial Viagens team gave us all the support, helped us to arrange parking space.. and boat trip was simply amazing, family friendly abs organized! Highly recommended

Avaliação: 5
Matt Harrison: Great experience. The crew was very nice and spoke English.